Services

The Perfect Gift for any occasion!

You don't need a pocket full of cash to shop at The Friary Guildford. The gift card is the perfect shopping companion as it allows you to buy goods from most of the centre’s retailers and restaurants. Redeemable wherever the MasterCard acceptance mark is displayed, this ultra-convenient card makes shopping really easy. Simply, load the card with any amount from £5 to £1,000 and then shop to your heart’s content.

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Our friendly and helpful Concierge team is here to make your shopping experience at The Friary Guildford a real pleasure. No question is too trivial and all customers are important to us.

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Take advantage of our FREE Kiddy Car Service available from Concierge on level 1. Hiring a Kiddy Car makes shopping fun and easy for those with little ones and can be hired free of charge. We have single cars available for hire. A deposit or a driving license is needed. Cars cannot go outside of the centre. Terms and conditions apply, please contact concierge for full details.

Playworld is now open on Level 3

The Friary Guildford is a child safe shopping centre and as part of our family facilities, we offer a hotline number to assist parents and guardians in finding children who have been separated from them whilst out shopping.
When you visit The Friary Guildford, you will be able to obtain free wristbands for your children from the Concierge desk located on level 1.

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Our Parent and Baby Rooms are located on level 1 and in the Food Court. They are fully equipped and easily accessible, pleasant facilities within which to change or feed your children. They offer private cubicles for feeding and also have microwave and bottle warmer facilities to make feeding your little ones convenient and stress-free. You can also find high chairs for your little ones at the Food Court.

Shopmobility makes shopping more accessible when you need a bit of help. Wheelchairs and scooters are available for hire from the Shopmobility store on level 3 of Bedford Road car park. You will also find reserved accessible parking located near the main entrances for easy access and on level 3 of Bedford Road car park. For more information please contact Shopmobility on 01483 453993.