Topshop — Visual Merchandiser

Applications closing date: 08/02/2019

Topshop are recruiting for a full time Visual Merchandiser (30 hours).

The Role:

• Create an exceptional customer experience through supporting the delivery of inspirational trends and placement of best-selling product

• Inspire customers on product and trend by dressing as a ‘Fashion Role Model’

• ‘Connect with customers’ by demonstrating a flexible service and selling style

• Tailor outfit builds and merchandise product to encourage the local customer to relate to the brand

• Develop knowledge needed to answer any customer questions, demonstrating that you ‘know your stuff’

• Understand the impact that having ‘All Sizes Out’ has on customer experience

• Manage time and tasks effectively, putting the needs of the customer first to ensure that VM tasks don’t impact on the customer experience

• Keep up to date with what’s happening in the brand and the latest trends and product information

• Meet the daily and weekly targets through driving sales by challenging the placement and merchandising of both best/slow sellers and fragmentation

• Highlight any opportunities to do things better to the VM Team Lead/Visual Manager

• Support the delivery of brand guidelines/’Model Store’ standards everyday through owning a trend or department

• Maintain a safe environment for your team and customers by following health and Safety guidelines

• Partner with team lead/management team to adjust guidelines to suit the store package and customer profile

• Understand the Brand’s key merchandising values that set TOPSHOP TOPMAN apart from the competition

• Utilise key layout and fixture placement principles to create impactful and easy to shop destinations through zoning, adjacency and balance of height

• Support all in-store teams by taking actions to reduce stock loss

• Deliver on any Duties of Responsibilities (DORs) or projects assigned by the management team

• Knowledge and adherence to all company policies and procedures Team

• Demonstrate the ability to work with a sense of urgency, effectively balancing multiple requests and tasks

• Work as a team player and identify when somebody in the team needs support

• Help to create a fun culture that people want to be a part of

• Effectively communicate with every team using all methods of internal communication

• Respond positively to constructive feedback always seeing it as an opportunity to grow

• Demonstrate self-awareness and be proactive with regards to personal development and seeking opportunities to progress

• When involved in a difficult team situation, actively seek advice from a Team Lead or Manager

• Positively promote the VM function with the rest of the store team and be seen as an expert in visual skills and knowledge

Must Haves:

• Visual merchandising experience in a fashion retail environment

• Strong organisation skills 

• Enjoy working in a fast-paced environment

• Excited by having the opportunity to identify solutions to operational, product and team challenges

• Exceptional internal and external customers service

• Have an infinity with the brand identity

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