— Keyholder
ABOUT THE ROLE
As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.
SKILLS & EXPERIENCE
• Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
• Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
• Completing tasks with a sense of urgency
• Understanding of delivering the very highest standards of customer service
BENEFITS
We are committed to personal and professional development, which is supported by an ever growing and expanding culture. We believe our people deserve the best spaces to support their work and we also provide:
• Competitive Salary
• Additional holiday (purchasing leave – More You Time)
• A Team Culture that feels like a family and celebrates
YOU
• Baby pack for new parents
• Bike Scheme • Career Development Opportunities
• Community ambassador trips with the Cotton On Foundation
• Exceptional 50% product discounts
• Employee Assistance Program
• Loop (Online parents support platform)
• Quarterly COG awards up to £400 prize
• Training/professional development
If you are looking for a new challenge and feel you have the relevant experience, then we’d love to hear from you! Click here to find out more.
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Vacancy Details
- Supervisor
- Full Time
- Hours Per Week: 40
- Competitive salary plus benefits
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB.
OB Supervisors will:
- Contribute to the store’s sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
- Ensure the team has an awareness of the store’s sales target and current performance, as well as their impact on KPIs.
- Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
- Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager’s absence or at their request.
- Support the team in the manager’s absence.
- Follow company guidelines for all cash handling including till transactions and cashing up.
- Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
- Follow all company health and safety and security guidelines.
Bonas Benefits:
- Up to 50% discount on our fantastic products.
- 30 days holiday – increasing each year after two years’ service (up to 35 days).
- Westfield Health Be Well Cash Plan.
- Auto-enrolment into our pension plan.
- Access to Looop – our eLearning platform
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Annual discretionary profit related pay scheme.
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.
What we look for:
- Experience in retail at supervisor or key holder level.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and a natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Apply here.
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