
— Store Manager
(Temporary/ Fixed Term)
Do you have at least 3 years experience of retail management? Can you drive all retail operations with creativity and vision? Do you have multi-site experience? Excellent communication skills both written and verbal? Are you able to work independently and as part of the team? Then get in touch as we are looking for a Store Manager for our exciting pop-up store opening soon!
Key Responsibilities and Accountabilities
• To improve business performance and realise objectives through the effective leadership of a well motivated team
• Communicate, deliver and follow up on “Trading The Hamleys Way” (TTHW) principles & guidelines,
• Maintain regular and pro-active communication with key stakeholders ensuring all retail principles, store layouts, recruitment/training of team members and the overall brand proposition meet the required brand standards,
• Maintain administration and relevant reporting and planning systems and measure against established standards and KPIs,
• Identify store team skill/knowledge gaps and provide continuous coaching, mentoring and training, utilising the appropriate HR and L&D tools
• Contribute to the implementation and management of incentive and promotional programs designed to drive sustained performance levels,
• Manage the recruitment, onboarding, training, development and retention of key direct staff according to company policy and employment law
• To set goals and monitor performance, taking action to help people reach their potential
• To drive and develop exceptional customer service and instore experience
• To establish and develop effective relationships informal and formal, with internal and external networks
• To liaise, influence, collaborate and support all central functions to maximise all commercial opportunities
• To effectively manage the store P&L within operational budgets and cost control parameters
• To ensure adherence to all employee policies and procedures, including but not limited to stock control, H&S, security, VM, till operations etc
• To ensure clear lines of communication are established and understood throughout the store
Person profile Personality:
• Leads by example with energy, passion, integrity and enthusiasm
• Drive all retail operations with creativity and vision
• Demonstrates passion in delivering results, meeting goals/deadlines and exceeding expectations
• Takes personal responsibility and able to make tough decisions
• Demonstrates courage, self belief, persistence and flexibility
• Shows physical and mental stamina and resilience
• Seeks and handles both positive and negative personal feedback
• Demonstrates standards of excellence
• Excellent inter-personal skills,
• Professional and logical approach to problem solving,
• Strong initiative and self – motivation,
• Determination to succeed with a ‘can do’ attitude,
• Confident in own actions and fosters confidence in others,
• Promotes personal credibility through working productively,
• Approaches all aspects of work with passion, a positive attitude
• Inspire, challenge and support colleagues,
• To develop others and give recognition instinctively
Specific Job Skills:
• At least 3 year experience of retail management
• Multi-site experience desirable
• Excellent communication skills both written and verbal
• IT literate, numerate and articulate
• Ability to work independently and as part of the team
• Effective time management and planning skills
• Ability to communicate team members views to the Management team effectively
Computer skills:
• Microsoft Office (Min Intermediate)
Education:
• Ideally educated to A-level.
Commercial Skills:
• Knows how to drive sustained results through maintaining excellent relations with key stakeholders.
Management Ability:
• Broad experience with the full range of business functions and systems, including budgeting, finance, information systems, human resources, and marketing,
• An experienced retailer with a strong track record gained in a recognised FMCG brand
To apply, visit https://careers.hamleys.com/e/careers/search/new
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Job Type:
Part-time
Benefits:
Casual dress
Employee discount
Flexible schedule
Schedule:
Day shift
Holidays
Monday to Friday
Overtime
Weekend availability
Experience:
Retail sales: 1 year (required) customer service: 1 year (required)
Where a smile meets a giggle, it’s the world’s greatest place!
Smiggle, the world’s hottest stationery brand, was born in Melbourne Australia in 2003 and has now made it to the UK & Ireland! Word is spreading fast about the original creators of colourful, fashion-forward stationery, and all the goodies that fill a Smiggle store.
Smiggle products are bold, quirky, good value – and most of all – FUN!
Part of The Just Group – Smiggle now has over 300 stores across Australia, New Zealand, Singapore, Hong Kong & Malaysia. Our Smiggle Store in Guildford is looking for a brand new SUPERSTAR Sales Assistant/ Key holder on a part-time basis.
- 4 hour, casual contract available with the opportunity to flex-up hours when required.
- Weekend availability a must!!!
- Flexibility to work shifts throughout the week desired!
- Key holding experience desirable
- If you have a fun, bubbly personality, love interacting with our typical Smiggle fans, thrive in a fast-paced environment and have a passion for FUNky stationery then apply online now!
Follow Smiggle on Instagram and Facebook, or stop by smiggle.co.uk to find our stores and learn more about us.
View JobWe are looking for a part-time key holder to work a Sunday and a weekday (12 hours). We are flexible as to what weekday this is but you must be available to work Sundays and some Saturdays if there is a holiday. Please come into the store and have a chat with us if you are interested.
View Job