Store Manager

(Temporary/ Fixed Term)

Do you have at least 3 years experience of retail management? Can you drive all retail operations with creativity and vision? Do you have multi-site experience? Excellent communication skills both written and verbal? Are you able to work independently and as part of the team?  Then get in touch as we are looking for a Store Manager for our exciting pop-up store opening soon!

Key Responsibilities and Accountabilities
• To improve business performance and realise objectives through the effective leadership of a well motivated team
• Communicate, deliver and follow up on “Trading The Hamleys Way” (TTHW) principles & guidelines,
• Maintain regular and pro-active communication with key stakeholders ensuring all retail principles, store layouts, recruitment/training of team members and the overall brand proposition meet the required brand standards,
• Maintain administration and relevant reporting and planning systems and measure against established standards and KPIs,
• Identify store team skill/knowledge gaps and provide continuous coaching, mentoring and training, utilising the appropriate HR and L&D tools
• Contribute to the implementation and management of incentive and promotional programs designed to drive sustained performance levels,
• Manage the recruitment, onboarding, training, development and retention of key direct staff according to company policy and employment law
• To set goals and monitor performance, taking action to help people reach their potential
• To drive and develop exceptional customer service and instore experience
• To establish and develop effective relationships informal and formal, with internal and external networks
• To liaise, influence, collaborate and support all central functions to maximise all commercial opportunities
• To effectively manage the store P&L within operational budgets and cost control parameters
• To ensure adherence to all employee policies and procedures, including but not limited to stock control, H&S, security, VM, till operations etc
• To ensure clear lines of communication are established and understood throughout the store

Person profile Personality:
• Leads by example with energy, passion, integrity and enthusiasm
• Drive all retail operations with creativity and vision
• Demonstrates passion in delivering results, meeting goals/deadlines and exceeding expectations
• Takes personal responsibility and able to make tough decisions
• Demonstrates courage, self belief, persistence and flexibility
• Shows physical and mental stamina and resilience
• Seeks and handles both positive and negative personal feedback
• Demonstrates standards of excellence
• Excellent inter-personal skills,
• Professional and logical approach to problem solving,
• Strong initiative and self – motivation,
• Determination to succeed with a ‘can do’ attitude,
• Confident in own actions and fosters confidence in others,
• Promotes personal credibility through working productively,
• Approaches all aspects of work with passion, a positive attitude
• Inspire, challenge and support colleagues,
• To develop others and give recognition instinctively

Specific Job Skills:
• At least 3 year experience of retail management
• Multi-site experience desirable
• Excellent communication skills both written and verbal
• IT literate, numerate and articulate
• Ability to work independently and as part of the team
• Effective time management and planning skills
• Ability to communicate team members views to the Management team effectively
Computer skills:
• Microsoft Office (Min Intermediate)

• Ideally educated to A-level.
Commercial Skills:
• Knows how to drive sustained results through maintaining excellent relations with key stakeholders.
Management Ability:
• Broad experience with the full range of business functions and systems, including budgeting, finance, information systems, human resources, and marketing,
• An experienced retailer with a strong track record gained in a recognised FMCG brand

To apply, visit

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Store Leader – River Island Applications closing date: 24/10/2022
Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island…

From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK, Ireland and internationally. We are known for our stylish, affordable fashion and we like to shout-it loud.

Our Island community is everything and we are stronger together. Every Islander counts in making fashion a force for good and we value individuality and difference. Exceptional people have made River Island a success for over 70 years. Together we will continue to do so in the years ahead.

We are one team. We are the difference. We are River Island.


As the Store Manager, you will be responsible for all aspects of your store – we expect you to manage your store as if it were your own business! In this role, you will:

·       Drive sales & maximise profit – you will be responsible for identifying opportunities to increase your stores contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
·       Connect with our customers – you will ensure every customer receives a world class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store.
·       Recruit & retain the best talent – you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
·       Control costs & manage loss prevention – you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.

… and we know exactly what experience we’re looking for!

For this role, you will:

·       Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service
·       Be a great communicator across all levels
·       Have great leadership skills
·       Be passionate about delivering a world class experience to our customers
·       Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up

And wait, did we mention the perks?

  • Discount – Generous 50% staff discount so you can treat yourself!
  • Uniform – Uniform allowance
  • RI Rewards – More discounts and vouchers with Perks at Work
  • Health Benefits –  Eye vouchers, ride to work scheme, EAP and more…
  • Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
  • Training on the job – Support with upskilling skills through on the job training and qualifications
  • Pension – A contributory private pension scheme
  • Holiday – 28 days paid holiday
We mentioned the discount, right!?
Click HERE to apply!
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Assistant Manager Applications closing date: 20/10/2022

Full Time
Hours Per Week: 40
Description: Smiggle- where a smile meets a giggle! Our Store in Guildford The Friary, is on the lookout for a 40 hour Assistant Store Manager to join the team!

As an Assistant Store Manager you will be responsible for working alongside the Store Manager to maximise sales opportunities through coaching, providing feedback to your team and most importantly, you will approach every day with an attitude of play! You must have a passion for our products and fans. What makes you a Smiggler? Have previous Assistant Management or Supervisor/Team Leader ready for the next challenge! Lives for the customer, goes the extra mile and loves the satisfaction of every customer leaving store with a smile and a giggle A confident and natural leader who is able to motivate your team to deliver store sales and KPIs Highly motivated with energy and enthusiasm who thrives on hitting targets with a can-do attitude Have the ability to adapt to frequent visual changes in a fast paced environment Why you will be smiling and giggling: Our Culture- It’s all in the name!

We like to smile and giggle, we’re friendly and fun! We welcome personality and individuality: bring your own colour to Smiggle! Opportunity for Development: We are committed to developing our teams, and we are proud of our focus on internal promotions; impress us and you will have the opportunity to join our Just Future Leaders Program designed to develop and train our future Store Managers!

Generous Staff Discounts: 50% off Smiggle product So, want to smile, giggle and play? Come join us!

Vacancy Type: Permanent
Experience: 0 – 2 years

Click HERE to apply

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