Sales Associates

Sleep 8 are hiring 6 Sales Associates.

Overall Purpose of Role:
Provide a positive customer experience based on Sleep.8 Values. Develop new customer relationships and interact with existing customers to increase sales. Build strong partnerships with co-workers and store management.

Key Responsibilities:

Sales
– Contribute to the attainment sales goals.
– Convey the importance of the Sleep.8 customer experience.
– Enforce excellent customer service through quotations, customer approach and relationship development.
– Coordinate and seek assistance from the Store Manager or Assistant Store Manager in closing a sale or suggesting a special order.
– Promptly and efficiently process all basic sales transaction through Moysklad system.
– Attempt name capture at every transaction.

Communication
– Actively participate in staff meetings for the purpose of discussing steps of the sale, policy implementation or changes etc. and to encourage an exchange of information and ideas.
– Diffuse customer service concerns and defer escalated issues to store or assistant store manager.

Merchandising
– Participate in the merchandising of the store in order to acquire the skills necessary to work independently.
– Merchandise store as directed by Sleep.8 visual guidelines, accordingly with the Sleep.8 visual principles.
– Implement correct usage of signage.
– Ensure all stock is well maintained and in good condition.

HR
– Follow policies and procedures as defined in handbook and communicated by HR.
– Assist in the orientation and training of new associates
– Present a professional appearance in accordance with established dress code.

Operations
– Ensure name capture is attempted at every transaction.

– Ensure price changes are changed and in a timely manner.

– Notify manager of damages and partner with manager for stock issues.

– Maintain proper housekeeping standards.

-Maintain a secure and hazard free environment.

Customer Service
– Coordinate and seek assistance from the Store Manager and Assistant Manager in closing a sale or a special order if necessary.
– Explain Sleep.8’s after sales service philosophy.
– Build and maintain clientele through updated and organized MOST folder.
– Promptly and efficiently process all basic sales transactions through Moysklad.
– Maintain an awareness of the competitive environment.

Loss Prevention
– Promptly report shoplifters and stay vigilant.
– Control shrinkage through loss prevention awareness.
– Participate in store inventory on seasonal or as needed basis.

The above description is intended to give a breakdown of the role and the level of work being performed by people assigned this position. They are not intended to be a list of all responsibilities, skills and duties required.

Apply

Apply by emailing leanne@outthererpo.com or madeleine@outthererpo.com

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Other Job Vacancies

Supervisor Applications closing date: 30/06/2025

Vacancy Details 

  • Supervisor
  • Full Time
  • Hours Per Week: 40
  • Competitive salary plus benefits

We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB.

OB Supervisors will:

  • Contribute to the store’s sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
  • Ensure the team has an awareness of the store’s sales target and current performance, as well as their impact on KPIs.
  • Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
  • Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager’s absence or at their request.
  • Support the team in the manager’s absence.
  • Follow company guidelines for all cash handling including till transactions and cashing up.
  • Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
  • Follow all company health and safety and security guidelines.

Bonas Benefits:

  • Up to 50% discount on our fantastic products.
  • 30 days holiday – increasing each year after two years’ service (up to 35 days).
  • Westfield Health Be Well Cash Plan.
  • Auto-enrolment into our pension plan.
  • Access to Looop – our eLearning platform
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
  • Annual discretionary profit related pay scheme.
  • An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.

What we look for:

  • Experience in retail at supervisor or key holder level.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Exceptional organisation skills and a natural multi-tasking ability.
  • Commercial awareness.
  • Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Apply here.

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