Spring Shopping The Friary Guildford Put A Spring In Your Step

Key Holders

Sleep 8 are looking for 2 x Key Holders.

Overall Purpose of Role:

Act as a leading force on the sales floor. Learn how to manage the operations of the store. Run the store independently when needed. Provide a positive customer service experience while developing new customer relationships and interact with existing customers to increase sales. Build strong partnerships with co-workers and store management.

Key Responsibilities:

– Contribute to the attainment sales goals.
– Assist store management with training entire team
– Convey the importance of the Sleep.8 customer experience.
– Enforce excellent customer service through quotations, customer approach and relationship development.

– Report and communicate information concerning personnel, merchandise and operations on a regular basis to Store Manager.
– Actively participate in staff meetings for the purpose of discussing steps of the sale, policy implementation of changes etc.
– Report merchandise status, fast sellers, slow sellers,

– Participate in the merchandising of the store in order to acquire the skills necessary to work independently.

– Merchandise store according to the VM Sleep.8 guidelines.

– Implement correct usage of interior signage.

– Ensure all stock is well maintained and in good condition.

– Maintain shopfloor to the set Sleep.8 standard and follow the Sleep.8 visual principles at all times

– Assist in the orientation and training of new team members.
– Assist management with coordinating the daily activities of sales associates.
– Support company philosophies and the management staff.
– Present a professional appearance in accordance with established dress code.
– Maintain a high level of attendance and punctuality.

– Open and close the store.
– Maintain appropriate records and receipts for all products sold. Ensure cash register and money intake balance daily.
– Ensure name capture is attempted at every transaction.
– Ensure price changes are accurately and up to date.

Customer Service
– Coordinate and seek assistance from the Store Manager (and/or ASM) in closing a sale.
– Notify customers of upcoming events and promotions
– Maintain an awareness of the competitive environment.

Loss Prevention
– Maintain inventory on the shop floor.
– Ensure items are properly checked for pricing, and correctly placed on the shop floor.

The above description is intended to give a breakdown of the role and the level of work being performed by people assigned this position. They are not intended to be a list of all responsibilities, skills and duties required.


Apply by sending an email to leanne@outthererpo.com or madeleine@outthererpo.com

Share with a friend

Other Job Vacancies

Sales Assistant Applications closing date: 31/05/2024

Part Time, 8 hours per week, £12.00 an hour with opportunity to earn bonus.

Staff discount and free jewellery allowance.

Ideal candidate has retail experience and experience working to targets, although this is not essential.

Please apply online via our careers page.


Pandora Sales Assistant Job Guildford

View Job
Sales Associate Applications closing date: 19/04/2024

Sunglass Hut is a global leader in the sale of premium sunglasses with over 600 stores in EMEA. We are home to some of the world’s best brands including Ray Ban, Oakley, Chanel, Prada, Dolce & Gabbana, and Bvlgari. Sunglass Hut is also part of something bigger; Luxottica’s global family, with a high-performance culture that’s always rewarding, forever evolving and full of exciting opportunities.

As the founding global sponsor for One Sight, EssilorLuxottica is committed to eradicating the world of vision care crisis, partnering in the creation of sustainable and charitable access to quality vision care and eyewear. We offer competitive benefits, valuable training, and unlimited growth opportunities.

At Sunglass Hut we are guided by our Key Cultural indicators: We believe in working hard and having fun. We set our ambitions high as we are driven to learn and achieve. We Share Wins as success stories propels us to reach further. We build genuine meaningful relationships with our Staff and Customers. We promote diversity and inclusion; we thrive on Individuality.

THE ROLE: Our Sales Associates are vital to the success of Sunglass Hut and the essential link between our Product and Customers. You will bring an authentic, fun, and energetic experience to all customers while helping them find premium quality eyewear.

RESPONSIBILITIES INCLUDE: · Consistently achieve and exceed individual and store sales targets by using effective customer service and selling skills. · Confidently provides exceptional customer experience through making a connection, attention to detail and offering a personalised and unique shopping experience resulting in customer satisfaction · Learn to confidently share product knowledge through storytelling to maximise sales and create lasting memories. This includes Brand history, production process, product composition, trends, and best sellers · Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and store management · Takes pride in the appearance of the store, and shows initiative to keep displays and product clean, tidy, and organised. · Protect company assets by maintaining vigilance while on the shop floor and comply with company policies and procedures to ensure smooth operations and minimise loss

THE INDIVIDUAL: Ideal candidates will have:
· Strong selling skills – preferably with 1-1 sales experience
· Up to 2 years experience

· Excellent communicator – ability to initiate contact and communicate confidently
· Strong written and verbal communication skills in English
· Ability to work under pressure, in a fast paced, sales driven atmosphere
· A positive can-do attitude, an individual who can work well with minimal supervision
· Customer obsessed
· Ability to embrace new technology and change with high level of accuracy
· Flexible approach, required to work on rotational shift basis, including weekends and Bank Holidays

· A competitive pay rate, with a generous commission scheme where you can get an additional 25% of your annual Salary
· Free pair of sunglasses after passing probation
· Discount vouchers for Friends & Family
· Free eye test vouchers
· Career progression opportunities
· Monthly incentives
· Opportunity to volunteer in One Sight vision clinics across the globe

Job Types: Part-time, Permanent

Expected hours: 24 per week

· Company pension Schedule
· Weekend availability

Supplemental pay types: Commission pay

Work Location: In person 

View Job