Key Holders

Sleep 8 are looking for 2 x Key Holders.

Overall Purpose of Role:

Act as a leading force on the sales floor. Learn how to manage the operations of the store. Run the store independently when needed. Provide a positive customer service experience while developing new customer relationships and interact with existing customers to increase sales. Build strong partnerships with co-workers and store management.

Key Responsibilities:

– Contribute to the attainment sales goals.
– Assist store management with training entire team
– Convey the importance of the Sleep.8 customer experience.
– Enforce excellent customer service through quotations, customer approach and relationship development.

– Report and communicate information concerning personnel, merchandise and operations on a regular basis to Store Manager.
– Actively participate in staff meetings for the purpose of discussing steps of the sale, policy implementation of changes etc.
– Report merchandise status, fast sellers, slow sellers,

– Participate in the merchandising of the store in order to acquire the skills necessary to work independently.

– Merchandise store according to the VM Sleep.8 guidelines.

– Implement correct usage of interior signage.

– Ensure all stock is well maintained and in good condition.

– Maintain shopfloor to the set Sleep.8 standard and follow the Sleep.8 visual principles at all times

– Assist in the orientation and training of new team members.
– Assist management with coordinating the daily activities of sales associates.
– Support company philosophies and the management staff.
– Present a professional appearance in accordance with established dress code.
– Maintain a high level of attendance and punctuality.

– Open and close the store.
– Maintain appropriate records and receipts for all products sold. Ensure cash register and money intake balance daily.
– Ensure name capture is attempted at every transaction.
– Ensure price changes are accurately and up to date.

Customer Service
– Coordinate and seek assistance from the Store Manager (and/or ASM) in closing a sale.
– Notify customers of upcoming events and promotions
– Maintain an awareness of the competitive environment.

Loss Prevention
– Maintain inventory on the shop floor.
– Ensure items are properly checked for pricing, and correctly placed on the shop floor.

The above description is intended to give a breakdown of the role and the level of work being performed by people assigned this position. They are not intended to be a list of all responsibilities, skills and duties required.


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Other Job Vacancies

Seasonal Sales Assistant Applications closing date: 31/10/2023

Seasonal Sales Assistant Position to start in October 2023. Contract to end as of 7th January 2024 with the opportunity to extend or to stay on permanently based on performance.

Vacancy Type: Seasonal / Temporary

Experience Required: None

Apply Online HERE

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