— Team Member
About The Role
As one of our Team Members, your role will be key in helping the business to achieve sales targets whilst delivering outstanding customer service.
Our teams spend their time on the shop floor so an enjoyment of interacting with customers and natural selling skills are crucial to the role.
All of our Team Members need flexibility in the hours that they are available to work; this includes weekends and working additional hours at our busiest trading times such as Christmas, Halloween and Valentines Day.
Responsibilities:
To be successful in the role as a Team Member, we are looking for someone with:
• A passion for customer service who can be a real ambassador for the brand.
• Previous retail experience as a Team Member in a fast paced store or service environment.
• Experience of working towards targets
• Experience of working in a team environment
• A genuine love of the products we sell (cards, wrap, gifts and balloons)
• As a Team Member, you would need to be available to work hours to suit the trading patterns of the store
Benefits:
In return as a Team Member, you’ll enjoy a competitive salary and generous staff discount of 40%.
You’ll also be supported with your personal development through the range of learning and development initiatives we offer.
Apply
We would love to hear from you if your skills and experience match those we are looking for in a Team Member.
Be part of our team and help enhance the lives of others. Apply online now.
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Vacancy Details
- Supervisor
- Full Time
- Hours Per Week: 40
- Competitive salary plus benefits
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB.
OB Supervisors will:
- Contribute to the store’s sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
- Ensure the team has an awareness of the store’s sales target and current performance, as well as their impact on KPIs.
- Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
- Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager’s absence or at their request.
- Support the team in the manager’s absence.
- Follow company guidelines for all cash handling including till transactions and cashing up.
- Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
- Follow all company health and safety and security guidelines.
Bonas Benefits:
- Up to 50% discount on our fantastic products.
- 30 days holiday – increasing each year after two years’ service (up to 35 days).
- Westfield Health Be Well Cash Plan.
- Auto-enrolment into our pension plan.
- Access to Looop – our eLearning platform
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Annual discretionary profit related pay scheme.
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.
What we look for:
- Experience in retail at supervisor or key holder level.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and a natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Apply here.
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