Supervisor

Our people, our product and our award-winning Catwalk Stores and Concessions are the heart of our business and we love delivering the Dune experience to every customer who engages with our brand.

As a Dune London Supervisor, you will proactively strengthen our key areas: Profit, People, Product and Process. You will not only welcome and take the customers on a journey through our stores and concessions, but advise on new trends and how to style the product, ensuring a seamless customer journey at all times. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product!

Here at Dune London we shout about and celebrate our talent and continuously promote internally, which means many of our Supervisors are our future Assistant Managers and Managers. We recognise retailing as an art and have various bespoke tools as well as our professional qualification Apprenticeship: LEAD which enables continuous professional development.

THE ROLE:
As a Supervisor, you will support the management team to build a customer base, ensuring exceptional customer service and achieving store targets. By living our core values and demonstrating Legendary Brand Ambassador behaviour you will inspire your team to deliver 100%, 100% of the time.

KEY RESPONSIBILITIES:
Consistently drive sales performance to meet and exceed targets.
Support the Manager and Assistant Manager to deliver positively on all KPI’s.
Commercially effect your product range by reactive Visual Merchandising.
Inspire the team to be true ambassadors of our brand and always deliver exceptional customer service.
Support the Manager in managing, training and developing the team.
Champion all Business objectives.
Support the stockroom team with stock management, ensuring levels of stock are replenished and organised.

SKILLS/EXPERIENCE REQUIRED:
Passion and enthusiasm for fashion and footwear with experience of working within in a retail environment.
Ability to lead by example.
Customer focused with a proven high standard of customer service delivery.
Commercial awareness and reaction.
Excellent communication skills.
Sense of responsibility and commitment to excellence.
Good at prioritising and meeting deadlines.
Positive character with a “can do” attitude.

BENEFITS:
Generous product discount and shoe allowance.
33 days holiday inclusive of bank holidays.
Monthly commission scheme.
Company pension.
Cycle to Work Scheme.
Constant development through training initiatives and opportunities for career progression.

Interested? Then apply now either in-store or online to lmitchell@thedunegroup.com

Share with a friend

Other Job Vacancies

Seasonal Sales Assistant Applications closing date: 31/10/2026
Vacancy Details 
Title: Seasonal sales assistant
Part Time
Hours Per Week: 8
Description: Rate of pay: £13.25
Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027, subject to discussion at interview. Spread joy and make the season sparkle with Pandora as a Seasonal Sales & Operations Assistant and enjoy a competitive rate of pay, bonus scheme, generous employee discount, jewellery uniform allowance and other excellent benefits!
The role: From driving sales to ensuring smooth operations, you’ll be our brand ambassador who’s going to make the magic
happen. You can choose and discuss your preference between two focus areas; just bear in mind that there may be some crossover depending on the day-to-day needs of the store:
Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
Front-of-house excellence, surpass sales targets with effective techniques.
Personalised connections, bond confidently with customers, adapting to their unique preferences and needs.
Product pro, master Pandora knowledge, delivering unforgettable customer experiences.
Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
– Get hands-on with preparing click-and-collect orders for our customers.
– Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory.
– Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards.
Join us if you’re an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering!
Important stuff to note:
– Contracts will end on either 27th December 2026 or 3rd January 2027, subject to discussion at interview.
– You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day. We will do our very best to distribute these days fairly, ensuring you won’t be required to work all of them during your contract.
– You will accrue annual leave in line with your holiday entitlement. As this is our busiest time of year, annual leave will not normally be approved during this period, except in exceptional circumstances. Any accrued but untaken annual leave will either be paid to you in your final pay or, depending on business and trading requirements, you may be required to take some or all of your outstanding annual leave during the final weeks of your employment.
Our generous benefits package includes:
– A generous employee discount
– A jewellery uniform allowance to express yourself and your individuality
– Eligibility for the store bonus scheme
– Access to plentiful retail, hospitality and entertainment discounts
– Incentives throughout the season
– Retail Trust, get support related to your wellbeing, legal advice, financial guidance, and more
Ready for a challenge? Apply now!
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. Please understand that due to the large number of applications, we regret that only online applications can be considered.
Start Date: 12-10-2026
Closing Date: 31-10-2026
Vacancy Type: Seasonal
Experience: 0 – 2 years
Application: Apply online
View Job
Saturday Sales Assistant Applications closing date: 30/09/2026

Vacancy Details 

Title: Saturday 5 hour Vacancy
Part Time
Hours Per Week: 5
Description: Join Our Team at Accessorize! We’re looking for a friendly, enthusiastic team member to join us for 5 hours every Saturday. We’re looking for someone who is hardworking, confident, eager to learn, and enjoys taking on new challenges. As part of our team, you’ll receive full training to become a qualified ear piercer, so you must be happy and willing to carry out ear piercing as part of the role.
Ideally, we’re looking for someone with previous retail experience who would be interested in developing within the business. There may be opportunities to become a key holder, support the store during holiday cover, and work additional hours, including Sundays, when needed. As retail is busiest during peak trading periods, you must be available to work Boxing Day, which falls on the weekend this year.
We’re looking for someone who lives locally and is looking for a longer-term opportunity, rather than someone who will be away for extended periods during the summer or Christmas holidays. We’re a busy store with a friendly, supportive team, and we’d love to meet people who are excited about being part of it. If this sounds like the role for you, please pop into store with your CV and have a chat with our team about what you’re looking for. We look forward to meeting you!
Closing Date: 31-09-2026
Vacancy Type: Permanent
Experience: 0 – 2 years, 2 – 5 years, 5+ years
Application: Bring CV with cover letter to store
View Job