— Store Leader – River Island

Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island…

From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK, Ireland and internationally. We are known for our stylish, affordable fashion and we like to shout-it loud.

Our Island community is everything and we are stronger together. Every Islander counts in making fashion a force for good and we value individuality and difference. Exceptional people have made River Island a success for over 70 years. Together we will continue to do so in the years ahead.

We are one team. We are the difference. We are River Island.

WHAT YOU DO MATTERS…

As the Store Manager, you will be responsible for all aspects of your store – we expect you to manage your store as if it were your own business! In this role, you will:

·       Drive sales & maximise profit – you will be responsible for identifying opportunities to increase your stores contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
·       Connect with our customers – you will ensure every customer receives a world class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store.
·       Recruit & retain the best talent – you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
·       Control costs & manage loss prevention – you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.
WE KNOW WHAT WE’RE DOING…

… and we know exactly what experience we’re looking for!

For this role, you will:

·       Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service
·       Be a great communicator across all levels
·       Have great leadership skills
·       Be passionate about delivering a world class experience to our customers
·       Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up

And wait, did we mention the perks?

  • Discount – Generous 50% staff discount so you can treat yourself!
  • Uniform – Uniform allowance
  • RI Rewards – More discounts and vouchers with Perks at Work
  • Health Benefits –  Eye vouchers, ride to work scheme, EAP and more…
  • Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
  • Training on the job – Support with upskilling skills through on the job training and qualifications
  • Pension – A contributory private pension scheme
  • Holiday – 28 days paid holiday
We mentioned the discount, right!?
Click HERE to apply!
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Other Job Vacancies

Supervisor Applications closing date: 30/06/2025

Vacancy Details 

  • Supervisor
  • Full Time
  • Hours Per Week: 40
  • Competitive salary plus benefits

We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB.

OB Supervisors will:

  • Contribute to the store’s sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
  • Ensure the team has an awareness of the store’s sales target and current performance, as well as their impact on KPIs.
  • Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
  • Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager’s absence or at their request.
  • Support the team in the manager’s absence.
  • Follow company guidelines for all cash handling including till transactions and cashing up.
  • Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
  • Follow all company health and safety and security guidelines.

Bonas Benefits:

  • Up to 50% discount on our fantastic products.
  • 30 days holiday – increasing each year after two years’ service (up to 35 days).
  • Westfield Health Be Well Cash Plan.
  • Auto-enrolment into our pension plan.
  • Access to Looop – our eLearning platform
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
  • Annual discretionary profit related pay scheme.
  • An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.

What we look for:

  • Experience in retail at supervisor or key holder level.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Exceptional organisation skills and a natural multi-tasking ability.
  • Commercial awareness.
  • Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Apply here.

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