— Key Holder

ABOUT US

Typo started life back in 2009 with one store in Melbourne filled with unique, quirky and affordable stationery and gifts. We’ve grown to over 200 stores across 13 countries and we still love delivering everyday items with a twist through distinctive design, a little cheekiness and a lot of fun!

We play in many categories including stationery, cards, tech and travel accessories and of course, gifting for every event!  Join our team and help us deliver a unique shopping experience for our amazing customers around the world.

ABOUT THE ROLE

As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.

SKILLS & EXPERIENCE

  • Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
  • Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
  • Completing tasks with a sense of urgency
  • Understanding of delivering the very highest standards of customer service

BENEFITS

  • Competitive Salary
  • Great incentives for high achievers
  • Career and personal development planning
  • Exceptional product discounts

APPLY

Click here to apply.

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Other Job Vacancies

Department Manager Applications closing date: 30/11/2026
Vacancy Details 
Title: Department Manager
Full Time
Hours Per Week: 40
Description: The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.
What You’ll Be Doing:
People: Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Inspire, motivate and encouraging teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form.
Managing the Environment:
Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards.
Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents.
Merchandising & Display: Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions. Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately.
Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets.
What You’ll Need: Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business
The Perks: Work Life Balance: ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands
Closing Date: 30-11-2026
Vacancy Type: Permanent
Experience: 0 – 2 years
Application: Bring CV with cover letter to store
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Sales Assistant – Part Time Applications closing date: 31/10/2026

Vacancy Details

Title: 4 hours Thursday evening 4-8

Part Time

Hours Per Week: 4 hours

Description: Join Our Team at Accessorize! We are looking for a friendly and enthusiastic team member to join our busy store for a 4 hour shift every Thursday evening 4:00pm–8:00pm.

We’re seeking someone who is hardworking, confident, eager to learn, and enjoys taking on new challenges.

As part of the role, you will receive full training to become a qualified ear piercer, so you must be happy and willing to carry out ear piercing duties. Also nose piercing will be part of the role by the end of October. Previous retail experience is preferred, as you will be trained to become a keyholder to help close the store and support with late night trading, particularly during our extended opening hours in December.

We are looking for someone with a positive attitude, excellent customer service skills, and a willingness to learn. There may also be opportunities for additional hours during busy periods and to provide holiday cover when required. As retail is busiest during peak trading periods, you must be available to work on Boxing Day and support the team throughout the Christmas season. We are looking for someone who lives locally rather than someone who lives away and will be going home over the Xmas holidays. Please only apply if you will be available throughout the festive period.

We are a busy store with a friendly and supportive team, and we would love to meet people who are excited about becoming part of it. If this sounds like the role for you, please pop into store with your CV and have a chat with our team about what you are looking for. We look forward to meeting you!

Closing Date: 31-10-2026

Vacancy Type: Temporary

Experience: 0 – 2 years, 2 – 5 years, 5+ years

Application: Bring CV with cover letter to store

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