Pandora — Assistant Store Manager

Applications closing date: 05/10/2026

Vacancy Details 
Title: Assistant Store Manager
Full Time
Hours Per Week: 40
Description: Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits
– You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays
– We are looking to cover 40 hours per week
– Permanent The rate of pay will be between £25000 – £38400 (Full-time equivalent)
At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service. If you’re passionate about people, performance, and creating meaningful moments, then we’d love to have you join us!
Named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK, Pandora is a company that dares to dream, cares deeply, and empowers its people to deliver exceptional results — every single day.
The Role As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do:
Commercial Focus:
– Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions
– Support the Store Manager in planning and executing effective business strategies that deliver on sales targets
– Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
Leadership
– Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development
– Deliver clear and consistent communication, impactful feedback, and support with regular development conversations
– Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team
Customer Experience
– Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values
– Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony
– Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care
Store Operations
– Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance
– Plan staffing levels in line with commercial needs and seasonal trends
– Ensure high shop floor standards, smooth stock management, and overall operational excellence
The Successful Candidate:
– You’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment
– You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you
– Prior experience with a leading brand and/or desirable consumer product retailing is preferred
– If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you
– Proven experience driving sales and profitability in store A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team
– Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs
– A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
– A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar
– A well-presented appearance with a taste for desirable products and a passion for retail
Why Work With Us?
Our people are at the heart of our success. We’re committed to unforgettable career progression and offer a rewards package that’s second to none:
– A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
– Generous jewellery uniform allowance to express your style and individuality
– Employee discount to treat yourself and your loved ones
– ‘Wear box’ access: Select jewellery to wear each time you’re working
– Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
– Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
– Parties, incentives and gifts throughout the year
– Clear career progression and training opportunities, empowering you to grow and succeed
If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
Start Date: 05-10-2026
Closing Date: 05-10-2026
Vacancy Type: Permanent
Experience: 2 – 5 years
Application: Apply online
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Other Job Vacancies

Seasonal Sales Assistant Applications closing date: 31/10/2026
Vacancy Details 
Title: Seasonal sales assistant
Part Time
Hours Per Week: 8
Description: Rate of pay: £13.25
Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027, subject to discussion at interview. Spread joy and make the season sparkle with Pandora as a Seasonal Sales & Operations Assistant and enjoy a competitive rate of pay, bonus scheme, generous employee discount, jewellery uniform allowance and other excellent benefits!
The role: From driving sales to ensuring smooth operations, you’ll be our brand ambassador who’s going to make the magic
happen. You can choose and discuss your preference between two focus areas; just bear in mind that there may be some crossover depending on the day-to-day needs of the store:
Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
– Front-of-house excellence, surpass sales targets with effective techniques.
– Personalised connections, bond confidently with customers, adapting to their unique preferences and needs.
– Product pro, master Pandora knowledge, delivering unforgettable customer experiences.
Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
– Get hands-on with preparing click-and-collect orders for our customers.
– Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory.
– Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards.
Join us if you’re an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering!
Important stuff to note:
– Contracts will end on either 27th December 2026 or 3rd January 2027, subject to discussion at interview.
– You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day. We will do our very best to distribute these days fairly, ensuring you won’t be required to work all of them during your contract.
– You will accrue annual leave in line with your holiday entitlement. As this is our busiest time of year, annual leave will not normally be approved during this period, except in exceptional circumstances. Any accrued but untaken annual leave will either be paid to you in your final pay or, depending on business and trading requirements, you may be required to take some or all of your outstanding annual leave during the final weeks of your employment.
Our generous benefits package includes:
– A generous employee discount
– A jewellery uniform allowance to express yourself and your individuality
– Eligibility for the store bonus scheme
– Access to plentiful retail, hospitality and entertainment discounts
– Incentives throughout the season
– Retail Trust, get support related to your wellbeing, legal advice, financial guidance, and more
Ready for a challenge? Apply now!
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. Please understand that due to the large number of applications, we regret that only online applications can be considered.
Start Date: 12-10-2026
Closing Date: 31-10-2026
Vacancy Type: Seasonal
Experience: 0 – 2 years
Application: Apply online
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