Topshop — Concession Assistant – Skinnydip

Applications closing date: 26/04/2019

 

We are looking for an experienced and enthusiastic Brand Ambassador to join our Skinnydip Concession.

Our Brand Ambassadors are responsible for ensuring that our customers have a fantastic experience upon visiting our Concessions. They will be trained to be an expert in our products, so they can offer genuine, informed and impartial advice to our customers. They will have opportunities to learn about all aspects of the store from stock management to visual merchandising.

Responsibilities:

  • Maintaining immaculate visual standards.
  • Greeting each and every customer who enters the store.
  • Assisting our customers in finding products.
  • Delivering exceptional customer service.
  • Processing deliveries and managing stock rotation.
  • Keeping up-to-date with Skinnydip products and services.
  • Processing payments and dealing with customer refunds and exchanges.
  • Keeping up to date with new product areas and promotions
  • Replenishing the stands and keeping the store tidy & clean.
  • Sending daily reports to head office retail team.

What we need from you?

  • Warm, friendly and engaging.
  • Committed to high quality customer service.
  • Team players and ready to get stuck in.
  • Keen to learn and will to take on new challenges.
  • Passionate about maintaining high in store standards.
  • Capable of making fast paced decisions.
  • Confident and willing to use initiative.
  • Passionate about Skinnydip.

To apply for the role, please email the Topshop/Topman Store Manager on TS0166@Arcadiagroup.co.uk

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